Effective Date: 13/08/2025

Welcome to Spices Land Idukki. These Terms of Service (“Terms”) govern your access to and use of our website (spiceslandidukki.com) and our services. By using our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Company Details

SPICES LAND IDUKKI
Wallardi P.O, Vandiperiyar, Idukki, Kerala, India – 685533
Phone: +91 95397 13523
Email: sales@spiceslandidukki.com
Website: spiceslandidukki.com

2. Eligibility

You must be at least 18 years old to place an order on our website. By using our site, you confirm that you meet this requirement.

3. Products & Pricing

  • All products are described as accurately as possible. However, variations in color, texture, and aroma may occur due to the natural nature of spices.
  • Prices are subject to change without notice.
  • We reserve the right to discontinue products at any time.

4. Orders & Payment

  • Orders are confirmed only after payment is successfully processed.
  • All prices are in Indian Rupees (INR).
  • We accept payments through secure online payment gateways available on our site.

5. Shipping & Delivery

  • We ship across India and select international locations.
  • Delivery timelines are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.
  • Any additional customs duties or taxes for international orders are the buyer’s responsibility.

6. Returns & Refunds

  • We accept returns only for defective or wrong items delivered.
  • Notify us within 48 hours of delivery with proof (photo/video).
  • Refunds or replacements will be processed after claim verification.

7. Intellectual Property

All content on our website, including images, text, and design, is the property of Spices Land Idukki and cannot be used without our permission.

8. Prohibited Use

You agree not to:

  • Use the site for any unlawful purpose.
  • Interfere with or disrupt the website’s operation.
  • Copy or misuse our product descriptions, images, or content.

9. Limitation of Liability

We are not liable for any indirect or consequential damages arising from the use of our website or products.

10. Changes to These Terms

We may update these Terms of Service at any time without prior notice. Continued use of our website means you accept the updated Terms.

11. Contact Us

For any queries about these Terms of Service, contact us:

SPICES LAND IDUKKI
Email: sales@spiceslandidukki.com
Phone: +91 95397 13523